Einstein AI, o le mea lea e amata uma ai.
Se'i tatou va'ai i lalo po'o a nei mea faigaluega, pe fa'afefea ona fa'aogaina, ma po'o fea mea e maua moni ai le ROI. 💼🔥
O tala e te ono fia faitauina pe a uma lenei:
🔗 Meafaigaluega AI Sili mo le eCommerce: Fa'aleleia atili Fa'atauga & Fa'afaigofie Galuega
Su'esu'e meafaigaluega AI sili ona lelei ua fa'apitoa mo pisinisi eCommerce e fa'aautomatika ai galuega, fa'apitoa aafiaga a tagata fa'atau, ma fa'aleleia atili galuega.
🔗 Meafaigaluega Sili a le AI mo le Su'esu'eina o Fa'atauga
Saili meafaigaluega a le AI e fa'afaigofie ai le sailia o tagata fa'atau, togi, ma le aapa atu e fesoasoani ai i 'au fa'atau e feso'ota'i ma tagata fa'atau e ono maua ni fa'atauga fou.
🔗 Meafaigaluega AI e 10 Sili ona Lelei mo Fa'atauga: Tapunia Fefa'ataua'iga Vave, Atamai, Sili Atu Lelei
O se lisi ua filifilia o fa'avae fa'amalosia e le AI e fa'aleleia atili ai le fa'atinoga o fa'atauga e ala i le otometi, au'ili'iliga, ma le fa'aauauina lelei o le fa'atauga.
🧠 O lea...O le a le Salesforce Einstein?
Einstein o le vaega o le atamai fa'apitoa ua fausia i totonu o le Salesforce, ua lalagaina i totonu o le ie o le fa'avae o le Salesforce. Ua mamanuina e fesoasoani i tagata fa'aoga:
🔹 Fa'aautomatika galuega faifai pea
🔹 Vavalo amioga a tagata fa'atau
🔹 Fa'apitoa aafiaga i le tele o vaega
🔹 Fa'atupuina ni malamalamaga mai fa'amaumauga mata
E le pei o fofo lautele AI, Einstein e loloto CRM-native, fausia i totonu o Salesforce e faʻamautinoa ai le faʻaogaina o galuega i luga o ao uma (Faʻatau, Maketi, Auaunaga, Pisinisi, ma isi mea).
💡 Meafaigaluega AI sili ona lelei Salesforce
O meafaigaluega sili nei a le Salesforce AI e sili ona mamana, e fiafia i ai tagata fa'aoga o lo'o avanoa nei:
1. Einstein Lead Sikoa
🔹 Fa'amatalaga:
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Otometi le fa'avasegaina o ta'ita'i o lo'o sau fa'atatau ile avanoa e fa'aliliu ai
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A'oa'oga i fa'amaumauga CRM fa'asolopito mo fa'ata'ita'iga fa'ailoga masani
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Fa'atasi ma Sales Cloud dashboards
🔹 Aogā:
✅ Taulaʻi lau 'au faʻatau i luga o tagata faʻatau vave
✅ Faʻateleina le fua faatatau o manumalo ma faʻaitiitia le tuai o tali
✅ E le manaʻomia le faʻailogaina lima poʻo le mateina
2. Einstein GPT
🔹 Fa'amatalaga:
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imeli na gaosia e AI, tali, ma mea i totonu o Salesforce
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Tu'ufa'atasia fa'amaumauga a Salesforce ma fa'ata'ita'iga AI fa'atupuina i taimi moni
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Fa'asinomaga e fa'atatau ile alamanuia ma matafaioi a tagata fa'aoga
🔹 Aogā:
✅ Se'i fa'asaoina itula i le tusiaina o fe'au fa'atau ma fe'au lagolago
✅ Fausia ni fegalegaleaiga fa'apitoa ma tagata fa'atau i se tulaga lautele
✅ Fa'aitiitia le fefa'asoaa'i ma fa'aleleia le taimi e fo'ia ai fa'afitauli
3. Einstein Bots (Ao Auaunaga)
🔹 Fa'amatalaga:
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AI-powered tagata auaunaga bots
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Taulima FAQs, fa'afouga tulaga o mataupu, ma fa'atonuga o tofiga
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E galue i luga o faʻasalalauga feʻau: upega tafaʻilagi, SMS, WhatsApp, ma isi.
🔹 Aogā:
✅ Fa'aotometi e o'o atu i le 30% o pepa lagolago
✅ Tu'uina atu vave le tautua i tagata fa'atau 24/7
✅ Sui e leai se totogi mo mataupu faigata
4. Einstein Forecasting
🔹 Fa'amatalaga:
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Fa'amatalaga o tupe maua ma fa'atauga
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Fa'asologa o va'aiga & fa'ailo sa'o sikoa
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Su'esu'eina anomaly taimi moni
🔹 Aogā:
✅ Vavalo sili atu ona faʻatuatuaina mo le faʻagasologa o pisinisi
✅ Faʻafetaui faʻatauga, tupe, ma galuega ma faʻamaumauga saʻo
✅ Maua faʻamatalaga aʻo leʻi avea aga masani ma faʻafitauli
5. Einstein Discovery
🔹 Fa'amatalaga:
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Su'e fa'amaopoopo ma fa'asologa i fa'amaumauga
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Fautua otometi le isi gaioiga sili
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Faʻamatala "aisea" ua tutupu ai mea, ae le naʻo le "o le a"
🔹 Aogā:
✅ Fai ni faʻaiʻuga faʻapisinisi atamai ma faʻalagolago i faʻamaumauga
✅ Faʻaalia aga masani e aunoa ma le manaʻomia o se 'au faʻamaumauga
✅ Lelei mo le au maketi, pule o oloa, ma le au suʻesuʻe
📊 Fa'atusatusaga: Salesforce AI Meafaigaluega i se Va'aiga
| Igoa o le Meafaigaluega | Sili mo | Vaega Autū | AI Output Style | Tuuina atu Taua |
|---|---|---|---|---|
| Einstein GPT | Fa'atauga & Maketi | Fa'atupuina o anotusi | Tusi & Imeli Draft | Feso'ota'iga vave, fa'alautele le a'apa atu |
| Einstein Lead Sikoa | Au Fa'atau | Ta'ita'i fa'amuamua | Fa'ailoga Fa'ailoga | Maualuluga fua faatatau liua |
| Einstein Bots | Lagolago Tagata Fa'atau | 24/7 otometi | Talanoaga Fesootai | Fa'aitiitia tau lagolago |
| Einstein Forecasting | Ta'ita'i Fa'atau | Fuafuaga o tupe maua | Kalafi & Lapataiga | Fuafuaga sa'o |
| Einstein Discovery | Tagata Su'esu'e Pisinisi | Fa'ailoga fa'atusa ma fautuaga | Fa'amatalaga fa'amatalaga | Malamalamaga fa'atino mai fa'amaumauga tetele |